SOC 2 for Logistics
& Supply Chain

Because moving the data means you sit on it: your clients’ operational and commercial records — orders, inventory, rates, routes, and consignee details — pass through and rest on your platform. A large shipper’s risk team needs independent assurance that your access, change, and monitoring controls actually operate before it connects you to its ERP or WMS. A SOC 2 Type II report provides that, and buyers increasingly require it as a hard gate before any integration. We scope the report to the integration and tracking layer your clients assess so it answers their questions directly.

Security (the Common Criteria) is mandatory in every SOC 2 report. For a logistics or supply-chain platform we almost always add Availability, Confidentiality, and Processing Integrity — because you run 24/7 operations, hold commercially sensitive shipper rates and routes, and your shipment status, inventory counts, and billing must be accurate. Privacy is added where you process consignee personal data. Over-scoping inflates both consulting effort and the CPA fee, so we map criteria to what your shipper and carrier contracts actually demand.

Most start with Type I to put a report in an enterprise shipper or prospect’s hands quickly — it attests that controls are designed correctly at a point in time, in roughly 10–12 weeks. You then roll straight into the Type II observation window, which tests that those controls operate effectively over 3–12 months. Because enterprise shippers and 3PLs usually require Type II, we scope the observation period up front and aim for the fastest path to your onboarding or RFP deadline.

Plan on 10–16 weeks of consulting work: Type I in 10–12 weeks, Type II in 14–16 weeks plus its observation window. TCSA’s consulting fee is ₹2–4 Lakh (indicative until a scoping call), covering scoping, gap assessment, control design, policy drafting, evidence preparation, and audit coordination. The CPA firm’s attestation fee is billed separately and varies with the Trust Services Criteria and the number of systems and integrations in scope.

For most enterprise shippers and 3PLs, a clean SOC 2 Type II report is exactly what their third-party risk process is asking for — it lets them rely on a licensed CPA’s testing instead of running a long questionnaire against your integration and tracking layer. It does not replace contract-specific security terms, but it removes the largest obstacle and usually shortens onboarding from months to weeks. We scope the report to the components those reviewers assess so it lands as the answer to their assessment.

Yes, and it usually makes the audit cleaner, because AWS and most major cloud and telematics/mapping vendors already hold their own SOC reports. You inherit their controls and focus on what you operate — access management, change control, logging, and monitoring across the EDI/API integration estate. We carve out those subservice organisations and document the complementary user-entity controls for your shipper and carrier integrations, so the shared-responsibility boundary is explicit and the auditor finds no gaps.