33 COMMON CRITERIA · TESTED OVER TIME — THE NET HOLDS

SOC 2 for Logistics

SOC 2 for Logistics
& Supply Chain

SOC 2 is the independent attestation logistics and supply-chain platforms use to prove their security, availability, and confidentiality controls to the enterprise shippers, retailers, and 3PLs whose operations they integrate with. For logistics SaaS, TMS, freight, and last-mile platforms it is the fastest way to close a vendor assessment — and increasingly a hard gate on the integration itself.

TCSA has delivered 300+ SOC 2 engagements across 1,000+ audits in India, USA, UK, Australia and UAE to date. Pricing is scoped per engagement (see the SOC 2 cost guide) and all-in, including the independent CPA attestation. Most teams are audit-ready in 6–8 weeks.

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300+SOC 2 engagements

1,000+Audits delivered

6–8Weeks to audit-ready

5Markets served

AICPA Attestation Framework · Licensed CPA Firm Network · Serving India, USA, UK, Australia & GCC

Key Takeaways

Logistics and supply-chain platforms need SOC 2 because they sit on clients’ operational and commercial data, and enterprise shippers and 3PLs gate integration, onboarding, and RFPs on an independent attestation of those controls.
Security (the Common Criteria) is mandatory. For a logistics platform we almost always add Availability, Confidentiality, and Processing Integrity, because you run 24/7 operations, hold shipper rates and routes, and your shipment and billing data must be accurate.
The system description must be scoped to the TMS/tracking platform, EDI/integration layer, and shipment-data stores — not just the customer-facing portal.
Timeline is 6–8 weeks to audit-ready. The Type I report follows. Type II takes 14–16 weeks end to end, including the 12-week minimum observation window. Pricing is scoped per engagement and all-in, including the independent CPA attestation — see the SOC 2 cost guide.
Well-written complementary user-entity controls (CUECs) for your shipper and carrier integrations are what make a logistics report useful to clients — we draft them precisely, and carve out cloud and telematics/mapping subservice organisations.

The Drivers

Why Logistics Platforms Need SOC 2

For a logistics or supply-chain platform, deep integration with client systems is the business — and the liability. Four forces push these platforms toward SOC 2, and each one is satisfied by the same report.

Enterprise shipper & 3PL onboarding

Before a large shipper, retailer, or 3PL connects your platform to its operations, its third-party risk team runs a vendor assessment. A SOC 2 Type II report is the document that closes that review without a 200-question security questionnaire — and increasingly it is a hard gate on the integration and the contract itself.

Deep ERP/WMS integration

You exchange order, inventory, and shipment data with your clients’ core ERP and WMS systems over EDI and APIs. That integration surface is the single largest risk a client takes on, and SOC 2 is how you evidence the access, change, and monitoring controls that keep every connection contained.

Shipment, rate & customer data

Pricing, routes, consignee details, and proof-of-delivery records are commercially sensitive and often personal. A SOC 2 report proves the classification, encryption, and controlled-disclosure controls that protect that data across every shipper and carrier you serve.

24/7 operational availability

Supply chains never stop. Tracking, dispatch, and EDI exchanges carry strict uptime expectations, and SOC 2 is how you evidence the monitoring, capacity, and disaster-recovery controls that keep freight moving through peak season.

SOC 2 reports are issued under the AICPA Trust Services Criteria. For a logistics platform serving regulated shippers, those criteria also help evidence the access and monitoring controls your clients must demonstrate to their own auditors and supply-chain risk teams.

Trust Services Criteria

Which Criteria Matter Most for a Logistics Platform

Security is mandatory. The rest are scoped to what your shipper and carrier contracts demand. Here is how an auditor weighs each criterion for a logistics and supply-chain platform.

Trust Services Criterion	Priority for Logistics Platforms	Why it matters
Security (Common Criteria)	Mandatory	The baseline in every SOC 2 report. For a logistics platform this is where access management across the EDI/integration layer, MFA, hardening, patching, and centralised logging are tested — the controls an enterprise shipper scrutinises first.
Availability	Strongly recommended	Logistics platforms run 24/7 operations, tracking, and dispatch under uptime expectations. Availability evidences monitoring, capacity planning, and disaster recovery so a tracking or EDI outage is contained — even during peak freight seasons.
Confidentiality	Strongly recommended	You hold shipper rates, routes, and other commercial data that competitors and counterparties must never see. This criterion proves classification, encryption, and controlled disclosure across every shipper and carrier on the platform.
Processing Integrity	Strongly recommended	Shipment status, inventory counts, and billing must be complete, valid, accurate, timely, and authorised. This criterion tests that the data you move and the charges you raise are right — the difference a client notices immediately when it is wrong.
Privacy	Situational	Add when you process consignee and recipient personal data — names, addresses, and contact details — and where it dovetails with local data-protection obligations as a data processor.

Timeline & Cost

Type I vs Type II for Logistics Platforms

All-in fee bands for TCSA-led SOC 2 engagements, including the independent CPA attestation.

Attestation	Timeline	Best for	All-in Fee	CPA Attestation Fee
SOC 2 Type I	6–8 weeks to audit-ready, then the Type I report	A point-in-time report to unblock an enterprise-shipper onboarding or RFP quickly	Scoped per engagement, all-in	Included in the all-in fee
SOC 2 Type II	14–16 weeks end to end, including the 12-week minimum observation window	The report most enterprise shippers and 3PLs ultimately require — controls tested over time	Scoped per engagement, all-in	Included in the all-in fee

Fee bands are indicative and confirmed after a scoping call. The final figure varies with Trust Services Criteria, integration count, and report type.

What You Receive

Logistics SOC 2 Deliverables

SOC 2 Type I or Type II attestation report, issued by a licensed CPA firm
System description scoped to your TMS/tracking platform, EDI/integration layer, and shipment-data stores
Trust Services Criteria selection mapped to your shipper and carrier contracts
Information-security, change-management, and incident-response policy suite
Control matrix mapping each criterion to evidence and owners across the integration estate
Complementary user-entity controls (CUECs) documented for your shipper and carrier integrations

From the Audit Floor

Common Logistics SOC 2 Mistakes

The patterns we see derail logistics-platform engagements — and how we keep your report clean the first time.

Scoping to the customer-facing portal, not the integration and tracking backend

Logistics platforms often scope SOC 2 around the shipper portal instead of the EDI/integration layer and tracking backend that enterprise shippers actually assess. We scope the system description to the components through which you exchange data with client ERP and WMS systems, because that is the boundary a client’s risk team cares about.

Weak controls around EDI/API integrations

The connections into your clients’ ERP and WMS systems carry your highest-risk data flows, yet access, change, and monitoring controls around them are often the thinnest. We harden and evidence the integration layer first, because that is where an auditor — and an enterprise shipper — looks hardest.

Under-scoping Availability and DR for 24/7 operations

Supply chains do not pause, and peak freight seasons multiply load. Treating Availability lightly — thin monitoring, untested disaster recovery, no capacity planning — produces exceptions the moment volumes spike. We scope Availability and DR to the round-the-clock reality of logistics operations.

Missing CUECs and uncarved subservice organisations

A logistics platform sits on cloud infrastructure and telematics/mapping vendors, and integrates deeply with client systems. Failing to document complementary user-entity controls for shipper and carrier integrations — or to carve out those subservice organisations — produces a report an auditor cannot sign cleanly. We map the chain explicitly.

Starting Type II observation before the integration estate runs consistently

The Type II window tests controls over time. Beginning observation before access reviews, change management, and monitoring run consistently across every integration guarantees exceptions. We confirm every control is operating across the integration estate before the clock starts.

“For a logistics platform, the SOC 2 report is read by the risk team of every enterprise shipper you want to onboard. We scope the system description to the integration path — the EDI layer, the tracking backend, the shipment-data stores — and prove the access, change, and monitoring controls those reviewers test first.”

Surendra Pal Singh·CISO & DPO, TCSA — CISA, ISO 27001 / 27701 / 42001 Lead Auditor

“SOC 2 Services were excellent.” — Anand Singh, verified Google review

Proof

In their words.

Quotes verbatim from G2. Company names added where the client confirmed them.

Verify on G2

They expertly mapped the overlapping controls between SOC 2 and ISO 27001, which saved us from duplicating work.

Jasreet Kaur B.Silicon Physical Design Engineer · Small-BusinessSOC 2 + ISO 27001 · August 2026

Instead of simply providing generic templates or checklists, their team took the time to understand our environment and requirements.

Anand .Market Risk Analyst · Mid-MarketCompliance readiness · September 2026

The team’s willingness to work with us and ease of communication.

sam v.CEO · Small-BusinessSOC 2 Type I + ISO 27001 · August 2026

They delivered the project with speed, accuracy, and cost-effectiveness.

Maneet P.Mid-MarketSOC 2 · August 2026

My only regret is that we didn’t engage them sooner in our compliance journey, which would have saved us even more time.

Mahesh Raju C. · XonarSmall-BusinessSOC 2 · GRC · August 2026

They were always responsive and willing to go the extra mile whenever we had questions or needed guidance.

Chandan J. · DsiderSmall-BusinessSOC 2 Type I · August 2026

Managing the auditor relationship on our behalf was especially valuable — it took a lot of pressure off our internal team.

Achyut B.Senior Software Engineer · Small-BusinessSOC 2 + ISO 27001 · September 2026

Their focus on ensuring that we were genuinely audit-ready rather than simply completing documentation.

Ravi V.Founder & CEO · Mid-MarketSOC 2 Type II · August 2026

The guidance was not generic or simply based on a standard checklist — they suggested practical approaches that made sense for our business.

Verified UserInternational Trade and Development · Small-BusinessSOC 2 + ISO 27001 · September 2026

What I like best is the hands-on support and clear guidance throughout the SOC 1 and SOC 2 process.

Sai Sudha S. · ExcersSmall-BusinessSOC 1 + SOC 2 · September 2026

SOC 2 for Logistics — Frequently Asked Questions

Straight answers from the team that has delivered 300+ SOC 2 engagements to date.

We mainly move data between systems — why do we need SOC 2?

Because moving the data means you sit on it: your clients’ operational and commercial records — orders, inventory, rates, routes, and consignee details — pass through and rest on your platform. A large shipper’s risk team needs independent assurance that your access, change, and monitoring controls actually operate before it connects you to its ERP or WMS. A SOC 2 Type II report provides that, and buyers increasingly require it as a hard gate before any integration. We scope the report to the integration and tracking layer your clients assess so it answers their questions directly.

Which Trust Services Criteria should a logistics platform include?

Security (the Common Criteria) is mandatory in every SOC 2 report. For a logistics or supply-chain platform we almost always add Availability, Confidentiality, and Processing Integrity — because you run 24/7 operations, hold commercially sensitive shipper rates and routes, and your shipment status, inventory counts, and billing must be accurate. Privacy is added where you process consignee personal data. Over-scoping inflates both consulting effort and the CPA fee, so we map criteria to what your shipper and carrier contracts actually demand.

Should a logistics platform start with SOC 2 Type I or Type II?

Most start with Type I to put a report in an enterprise shipper or prospect’s hands quickly — it attests that controls are designed correctly at a point in time, and follows once you are audit-ready, typically in 6–8 weeks. You then roll straight into the Type II observation window, which tests that those controls operate effectively over 3–12 months. Because enterprise shippers and 3PLs usually require Type II, we scope the observation period up front and aim for the fastest path to your onboarding or RFP deadline. With us, Type II takes 14–16 weeks end to end, including the 12-week minimum observation window.

How long does SOC 2 take for a logistics platform, and what does it cost?

Plan on 6–8 weeks to audit-ready. The Type I report follows. Type II takes 14–16 weeks end to end, including the 12-week minimum observation window. TCSA’s fee is all-in, including the independent CPA attestation, and is confirmed after a scoping call — see the SOC 2 cost guide for how fees are structured. It covers scoping, gap assessment, control design, policy drafting, evidence preparation, audit coordination, and the CPA firm’s examination.

Will SOC 2 close an enterprise shipper’s onboarding review?

For most enterprise shippers and 3PLs, a clean SOC 2 Type II report is exactly what their third-party risk process is asking for — it lets them rely on a licensed CPA’s testing instead of running a long questionnaire against your integration and tracking layer. It does not replace contract-specific security terms, but it removes the largest obstacle and usually shortens onboarding from months to weeks. We scope the report to the components those reviewers assess so it lands as the answer to their assessment.

We run on AWS and integrate via EDI/APIs with client ERP/WMS — can we still get SOC 2?

Yes, and it usually makes the audit cleaner, because AWS and most major cloud and telematics/mapping vendors already hold their own SOC reports. You inherit their controls and focus on what you operate — access management, change control, logging, and monitoring across the EDI/API integration estate. We carve out those subservice organisations and document the complementary user-entity controls for your shipper and carrier integrations, so the shared-responsibility boundary is explicit and the auditor finds no gaps.

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AICPA SOC 2 Attestation Framework · Serving India, USA, UK, Australia & GCC

SOC 2 for Logistics
& Supply Chain

Key Takeaways